Refunds & returns
Effective Date: 05/13/2025
At Back2Naturalness, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you visit or make a purchase from Back2Naturalness.com.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information:
- Personal Information: Name, email address, shipping and billing address, phone number, payment information.
- Order Information: Products purchased, order history, and preferences.
- Technical Data: IP address, browser type, operating system, pages visited, and other analytics data through cookies and tracking tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order, shipping, and customer support
- Send promotional emails or updates (only with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or misuse of our site
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers only when necessary to:
- Process payments securely (e.g., Shopify, PayPal, Stripe)
- Ship and deliver orders
- Analyze website traffic and performance
- Comply with legal obligations
All third-party providers are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, gather analytics, and personalize content. You may choose to disable cookies through your browser settings; however, this may affect the functionality of the site.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
6. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights under privacy laws including:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to object to processing or request data portability
- The right to withdraw consent at any time for marketing communications
To exercise these rights, please contact us at info@back2naturalness.com.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Back2Naturalness
Email: info@back2naturalness.com
Website: www.back2naturalness.com